EXCEPTIONAL CUSTOMER SERVICE
Heart-to-Heart Customer Service
Connecting to your customers on an emotional level is the key to establishing a lasting relationship with your brand.
This is two-day workshop will equip you with effective interpersonal communication skills, a positive mindset, a happy disposition and a genuine desire to make your customers happy thus earning their long-term trust and loyalty.
Deliver exceptional customer service which will impact favorably on your brand perception
Establish a heart-to-heart connection with customers
Apply emotional Intelligence effectively in all customer interactions
Understand customer problems and provide solutions that exceed their expectations
Apply the ‘secret’ tools to achieve desired results
Contact us now for Heart-to-Heart Customer Service Training