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Heart-to-Heart Customer Service

Connecting to your customers on an emotional level is the key to establishing a lasting relationship with your brand.

This is two-day workshop will equip you with effective interpersonal communication skills, a positive mindset, a happy disposition and a genuine desire to make your customers happy thus earning their long-term trust and loyalty.


bulletDeliver exceptional customer service which will impact favorably on your brand perception

bulletEstablish a heart-to-heart connection with customers

bulletApply emotional Intelligence effectively in all customer interactions

bulletUnderstand customer problems and provide solutions that exceed their expectations

bulletApply the ‘secret’ tools to achieve desired results

Contact us now for Heart-to-Heart Customer Service Training



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