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SECRETARIAL EXCELLENCE TRAINING

A Touch of Class

A Secretary with a touch of class is a Secretary most people can only dream of. Knowing what it takes to be a great secretary, having a positive attitude, dedication and commitment to excellence in daily tasks, puts the secretary in a class above the rest.

In this two-day hands-on course, invaluable information and tips on the role and responsibilities of a secretary in all aspects of her daily work will be shared in-depth with the aim to achieve secretarial excellence.

 

Deliverables

Project a professional corporate image
bulletDevelop a positive attitude and a winning personality
bulletExcel in Telephone Etiquette
bulletManage the boss’s diary- scheduling and rescheduling appointments
bulletReceive VIP’s and visitors with courtesy
bullet Handle internal and external correspondence and follow-up action
bullet Enhance professional image, grooming and dressing

bullet Enhance professional relationship with the boss and colleagues
bullet Cultivate initiative, maintain confidentiality and uphold integrity

Contact us now for Secretarial Excellence Training.