The Art of Handling Media Interviews

A Secretary with a touch of class

A Secretary with a touch of class is a Secretary most people can only dream of - the perfect Secretary who does all the right things right without being told. Imagine what your life would be like if you had such a Secretary.

A cut above the rest

An efficient top class Secretary is an invaluable asset not only to her boss, but to the entire organization. How she conducts herself in day-to-day business interactions will affect the image of her boss as well as the organization. A Secretary who has a positive attitude, initiative, dedication, commitment plus who is well groomed and has professional presence, puts her in a class above the rest.

A winning personality

It is a bonus to have a Secretary with a winning personality and who possesses the following qualities:

  • Charisma
  • Positive-minded
  • Open-minded
  • Lift others spirits
  • Non-judgmental
  • Helpful and supportive
  • Fun to be with
  • Smiles always
  • Humorous
  • Loving, caring and sharing
  • Willing to go the extra mile
  • Polite and courteous
  • Thoughtful
  • Helpful
  • Trustworthy
  • Reliable
  • Sincere
  • Honest
  • Loyal
  • Generous

Professional skills and qualities

  • Good organizational skills
  • Immaculate appearance
  • Good telephone etiquette
  • Able to take instructions and carry them out accurately, efficiently and speedily

The common Secretary

Common complaints of Secretaries are that they are inefficient, unfriendly, rude, bossy and act as barriers to their boss. Such Secretaries are a disservice to their bosses and the organizations they work for. There is a huge gap between them and the Secretaries with a touch of class. Bosses owe it to themselves to train their Secretaries to the highest standards of excellence so that their Secretaries are an asset to the organizations they serve.

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